What We Do

We find the leak, design the intervention, build the content, and manage it into production.

Knowledge management sounds abstract. The work isn’t. Every engagement is a concrete answer to one question: where does what your people know stop becoming what they do — and what closes that gap?

Three disciplines, one method

The Enlotic toolkit

Behavioral & Learning Strategy

When the problem is what people do, not what they know, we design the moment of decision itself.

  • Choice architecture & helpful friction
  • Just-in-time education triggered by user behavior
  • Strategy grounded in your regulatory frame (e.g. FCA Consumer Duty)
  • Learning strategy tied to business metrics

Instructional Design & Content

Full-lifecycle course and content development, from needs analysis to LMS deployment.

  • eLearning in Articulate Rise & Storyline
  • Interactive simulations that make complex systems felt, not just explained
  • Scenario-based practice with real job aids
  • Micro-content, video, and graphic design

Knowledge Capture & Documentation

The expertise walking around your building, turned into an asset your business owns.

  • SME interviews & process inventories
  • Policy, procedure & troubleshooting manuals
  • Onboarding that cuts time-to-competency
  • Business continuity & sale-readiness documentation
How an engagement runs

Four steps, every time

1

Find the leak

Needs analysis with your stakeholders. We identify where knowledge fails to become action — and just as importantly, what doesn’t need training at all.

2

Design the intervention

A written recommendation with modality, scope, timeline, and the research behind it. You approve the plan before anything gets built.

3

Build the content

Alpha draft, structured SME and peer review, beta, final. You see the work at every stage — no black box, no surprise reveal.

4

Manage delivery

We coordinate the cross-functional flow — engineering, design, marketing, compliance — until the solution is live and measured. Shipped beats perfect.

Who we work with

Financial institutions navigating regulatory duty. Small businesses whose operating knowledge lives in one irreplaceable person. Schools and mission-driven organizations that need instruction to work in the real world. If your problem is a gap between knowing and doing, the industry matters less than you’d think — the method carries.

Who’s behind Enlotic

Enlotic is led by Mark Gottschalk, a learning solutions architect with seven-plus years across enterprise instructional design — most recently as Senior Instructional Designer at Navy Federal Credit Union, where he coordinated 50+ contributors to rewrite 140+ pieces of curriculum in two quarters. Prince2 Practitioner and Certified ScrumMaster. Based in Wageningen, the Netherlands, working with clients on both sides of the Atlantic.

Ready to close your knowing-doing gap?

Tell us where knowledge is leaking out of your organization. We’ll come back with a plan.

Get a Quote
enlotic

A knowledge management consultancy. We close the gap between what your people know and what they do.

gottschalk1992@gmail.com

+31 6 26210975

Wageningen, The Netherlands

© 2026 Enlotic
Mark Gottschalk, Founding Consultant

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